A systematic and step by step professional work plan of our Security services has been listed below in brief:


SELECTION OF GUARDS

Personnel with defense, police or security background with physical and mental fitness are given preference and recruited.


TRAINING

After recruiting, following training courses are imparted to Guards

Basic security

Fire fighting

First aid

Electronic security equipment operations

Clients / visitors dealing

Only after the above training, they are employed in Work sites

When assigning guards to sites, particular site-related briefing is also given to them.

ACCOMMODATION

Security guards are provided with air conditioned accommodation along with basic facilities like Bed, free water and electricity.


TRANSPORTATION

Efficient transportation is provided so that the guards reach their work places in time and back to their accommodation without much delay.


REPLACEMENT

If any guard is unable to attend duty due to sickness or any other reasons, suitable replacement is provided immediately for that site. Also, guard relievers are provided to clients whenever regular guards get weekly duty-off.


SUPERVISION

Regular as well as sudden checking is carried out to ensure quality and high standard of services.


REPORTING

As correct reporting and right response will improve the efficiency of the operations, periodical reporting of the security service is done by the supervisors to the management.


RESPONSE TO CUSTOMER COMPLAINTS/SUGGESTIONS

As our real standard is judged by the feedback of clients,

Immediate and prompt attention is paid to it

Suitable remedial action is carried out as “customer satisfaction” is our goal.